Differences

This shows you the differences between two versions of the page.

--- start [2024/08/21 23:39] – created claero
+++ start [2025/11/26 22:48] (current) – claero
@@ Line 3: / Line 3: @@
 ===== The Field Invoicing and Reporting Engine [FIRE] Spark wiki =====
 [[https://www.fieldinvoice.com/|{{  https://www.fieldinvoice.com/images/header/FIRE_logo_web_hdr.png}}]]
-The information found here is intended to help you get the most out of your FIRE system.
+The information found here is intended to help you get the most out of your FIRE Spark system.
+==== FIRE Spark General Troubleshooting ====
+If you are not seeing correctly formatted forms (tickets, dispatches, etc.) or cannot access pick lists, please do the following:
+  * Click on gear icon in top right of Spark
+  * Click on "Refresh all data except pricebook"
+  * Logout of Spark
+  * Close then re-open your web browser
+  * Log into Spark
+==== Overview ====
 For an overview of the FIRE system, please refer to our [[https://www.fieldinvoice.com/|FIRE Website]]
-===== Remote Desktop / Screen Sharing =====
+==== Remote Desktop / Screen Sharing ====
 **[[https://get.teamviewer.com/claero|{{http://www.teamviewer.com/styles/teamviewer.png?nolink&200|FIRE Teamviewer Remote Support}}]]**